Our Services

What Can We Do For You?

Our goals and your goals are the same: to decrease costs and increase revenues. We do this by prompt, accurate billing and by staying on top of rate and procedural changes.

There are many reasons to consider outsourcing your billing:

  • Costs of Invoices
  • Costs of Envelopes
  • Costs or Time for Labor
  • Costs for Postage
  • Purchasing and Maintaining a Computer System
  • Prompt Billing for Prompt Payment
  • Electronic Billing for faster Claim Submission

When you choose Coastal for your billing needs, you get all this and more:


  • Above average collection rate
  • Prompt processing of insurance claims
  • Handling of all appeals, rejections, and denials
  • Compliance with all State and federal rules, regulations and HIPAA
  • Experienced professionals – Nurse and EMT on staff


  • To ensure that paperwork is done correctly and efficiently, we offer instruction to your personnel for Massachusetts CEU’s
  • We will train you at your place of business
  • Employee training in compliance issues, terminology, HIPAA, and other EMS related issues.
  • Coastal has on-staff Ambulance Coders certified with the National Academy of Ambulance Coding.


  • A compassionate billing and collections team handling your account.
  • Weekly and Monthly financial reports sent to you, also available upon request
  • Real, knowledgeable people to answer phones and help you stay current through posts and emails.
  • Patient’s bills have a professional appearance and personalized messages for each service.
  • We can and do work with clients across state lines.


  • We can handle Medicare and Medicaid Electronic Claims submissions
  • We can import data electronically from the ePCR solution of your choice.
  • Electronic storage for all trip reports and data with comprehensive backup procedures enable full data protection.
  • We have many years experience working with multiple ePCR programs